Frequently Asked Questions
If you are confused and unsure about whether to work with us or not and have any questions at all, then try going through the following responses. It might help you clear out your confusions.
Many of our clients are unsure of what they want or what will make best impressions. Give us as much information as you can about what you like on the order form. Or, you can tell us "to go for it" and we're make our best guess-estimates of what you may need.
We want our clients to be completely satisfied, so we offer a 100% satisfaction guarantee. This means we will continue to revise your logo design until you receive exactly what you want at no extra charge! We will fully return your fee if you are unhappy.
It depends on the package you choose. For the Standard package, you will get 5 unique concepts. For the corporate, you will get 12 unique concepts. Note, you can also order stationery designs with your logo package.
See our packages page, so you can see all the packages we offer. In the check-out process, you can also "add on" many services, such as web design, brochure design, flyer design etc.
See our packages page, so you can see all the packages we offer. In the check-out process, you can also "add on" many services, such as web design, brochure design, flyer design etc.
No. You can choose how many colors or special designs you want in your logo. There is no charge for revisions. When you come to make your order you can specify the colors you demand.
It depends on the package you choose.
All packages are given within 1 to 3 days.
We have designers who work Saturdays and Sundays.
On the packages page you can opt to select 24 hour guaranteed delivery. The price of the 24 hour delivery is $80 $39.
All packages are given within 1 to 3 days.
We have designers who work Saturdays and Sundays.
On the packages page you can opt to select 24 hour guaranteed delivery. The price of the 24 hour delivery is $80 $39.
We will email a file with your logo files. You should be able to view it with any graphics program ( ACDSee®, CorelDRAW®, Adobe Illustrator®, Adobe Photoshop®,...).
You will also have your own online account panel. Your files will be easily accessible within your account.
You will also have your own online account panel. Your files will be easily accessible within your account.
Yes. You will receive a Web-ready file so you can use your logo on a website.
We will send you computer files in different formats, so you can use your logo on a Mac or PC, and with commonly available software for those platforms. You will be able to use your logo in designing any print materials, desktop publishing and on Web sites. You can use your logo on mouse pads, coffee cups, sticky notes, pens and t-shirts.
We will issue you a full refund. Many other companies will issue a fee.
Your location makes no difference whatsoever to the service we can provide. We have designed logos for companies in USA, Canada, UK, Germany, Spain, France, Greece and Malaysia.
You own your logo copyright. All we ask from you is the right to retain your logo in our portfolio and advertising materials. This will benefit you too.
Online order:
Simply select from the given package and click on 'Order Now'. Fill in the small form and pay via credit card through available payment methods.
Place your order to the consultant:You can also contact our design consultant through live chat or calling our hotline anytime. The consultant will help you select the appropriate package for you and will also help you in making payments. Once you have made the payment Logodesingusa starts working on developing your designs.
For further details and inquiries you can contact our customer support services are available 24x7. If you have already placed an order a separate account is created for every customer. Each customer is communicated through that account area and all the details and designs are also discussed in account area.
LogoDesignUSA will provide complete ownership and copyrights to the customer for the designs when the product is delivered. Before the finalization of the project, the ownership and copyrights will be held by LogoDesignUSA.
Once the logo is finalized LogoDesignUSA will provide about 6-7 different formats of the design which includes high resolution vector formats, editable formats and print ready formats. • .adobe illustrator (vector-format) • .eps (vector format) • .psd (Photoshop-file) • .gif • .jpg • .tiff • .png For web development and designs, we check the website before delivery on all of the following platforms and guarantee the compatibility on following platforms: • Internet Explorer (8 and above) • Mozilla FireFox • Google Chrome • Safari
The final designs are also uploaded in customer's account area from where the designs can easily be downloaded. Furthermore, LogoDesignUSA can also email the final designs to the customers if required. Signed copyright transfer documents are also given to the customers only after completion of designs and customer is 100% satisfied.
Yes. You are welcome to send in your ideas and our team of designers will incorporate those in your logo. You can submit your ideas in your creative brief while placing the order.
Customers can pay via any of the following methods:
- Credit Cards
- PayPal
- Wire Transfer
- Bank Cheques
Once you have placed an order LogoDesignUSA starts working on your idea and it takes between 24 to 48 hours to get ready the initial concepts. In case of urgency you can go with the rush delivery option for quicker turn-around time of 24 hours. The initial concepts are uploaded in customer's account area.
You have the option to either request a revision or a refund. Read our refund policy and money back guarantee section for details. Customer can ask for unlimited revisions until he is 100% satisfied, but once a revision has been ordered, the refund policy doesn't stand. Furthermore, customer can also upgrade the package for additional new concepts.
LogoDesignUSA has a simple and efficient design process. All the placed orders are carried out through our standard design process.
Yeah! We have a separate redesign package for customers. When you show us your current logo LogoDesignUSA's creative director analyzes it according to your need and totally revamps the old design after making improvements in that.
We aim to keep our customers satisfied and we will make changes/revisions until and unless you are agreed and satisfied with your logo design.
Your final file formats will be delivered to you via email and will also be available for download from your 'My Account' area on our website.
Logodesignusa.com is one of the best online graphic and web design company where you can order custom logo, stationery design and web design/development for your business and company.
Yes, they are unique. These logo, stationery and web concept are design by our in-house professional designers, as they are highly creative and understand client requirements.
Yes, you will get exclusive rights on logo. When you buy logo from logodesignusa.com you will get ownership rights to use.
No. Process of ordering logo made easy and simple. No hassle to register and login for ordering logos.
Simply click on our Pricing link page and choose your best package to hire us and you can make payment securely via your Paypal account or any Credit card. After we received payment and details we will analyze your details and start working on your designs and will be in touch with you via email for revisions. After approving the final logo we will send you all the source files and ownership rights to your Email Id.
Yes, you can trademark/copyright your logo. Also we recommend to registered your logo as soon as we deliver the source files to you. As it is best way to secure your logo. Logodesingusa.com passes the ownership rights to you for buying logo, so we have not copyrighted the logo design on your behalf. You can register it at trademark organization.
Yes, you can order as many logos from logodesignusa.com to resell and transfer the copyright to earn profits.
You will get high quality standard vector logo source files. The logo source file will be in cmyk mode for your web and printing. You will be delivered all file formats ( .EPS, .AI, .JPEG, .PNG, .GIF, .PDF ). You will need Adobe illustrator or CorelDraw vector software to open logo source file of your own.
As you understand orderlogo delivers all digital files and no means of physical goods return to orderlogo with guarantee that delivered source files have been destroyed by you, therefore all the sales are considered as final and non refundable as you received the source files. For more information you can read more about our Terms & Conditions.
Well orderlogo strongly maintain all the design standards for the quality, so you don’t get any problem after buying logo. You can mail us even if you get any issue regarding logo files, we will help you.
Yes, you get full ownership rights to use your purchased logo anywhere like on Website, Blogs, Letterhead, Brochures, Business Cards or any online and printing materials etc.